X1 Solutions [Mobile]

[ Home ] > [ Software ] > [ MSS/Portal ]

portal - (pôr'tl) n. - 1. A doorway, entrance, or gate, especially one that is large and imposing. 2. An entrance or a means of entrance: the local library, a portal of knowledge. 3. A website considered as an entry point to other websites, often by being or providing access to a search engine.

Whatever your definition of "portal" is, one look at MSS/Portal and it'll never be the same again! Now your company can realize the true benefits of combining all your sales systems into one integrated space.

The portal feature of MSS is the framework that links the 5 MSS products together for personalized access.

Examples of what MSS/Portal will allow your company to do are:


	Remote Sales Force
	Access to corporate data while in the field
	Remote messaging and calendaring
	Access internal product information
	Entering orders off-site
	Create and assign new sales leads
	Maintain an up-to-date client list
	Maintain current sales pipeline

	Internal Sales Staff
	Resolve customer issues and complaints
	Enter and inquire on orders
	Assign appropriate sales people to specific customer tasks
	Ad-hoc queries from multiple corporate systems
	Interact with online customers / prospects
	Provide technical support
	Access internal information such as corporate knowledgebase

	Internet Users
	Account creation
	Accessing the product catalog for information
	Online ordering (B2B and B2C)
	Instant access to downloads, FAQs, and public documents
	Getting technical help
	Finding the nearest office or appopriate sales rep
	Check order status or track orders

Whether a remote sales person is attempting to get a customer's order status, a CSR is entering orders or prospects are surfing your product catalog on the Web....behind the scenes they're all accessing the same system.....MSS/Portal!